Digital Engagement Manager - Scaled Digital Programs and Agentic Experience (India Based, US Hours)
Join the Future of Supply Chain Intelligence — Powered by Agentic AI
At
Resilinc
, we’re not just solving supply chain problems — we’re pioneering the intelligent, autonomous systems that will define its future. Our cutting-edge
Agentic AI
enables global enterprises to
predict disruptions, assess impact instantly, and take real-time action
— before operations are even touched. Recognized as a
Leader in the 2025 Gartner® Magic Quadrant™ for Supply Chain Risk Management
, we are trusted by marquee clients across
life sciences, aerospace, high tech, and automotive
to protect what matters most — from factory floors to patient care.
But the real power behind Resilinc? Our people. We’re a fully remote, mission-led team making sure life-saving products and critical goods get where they’re needed, fast.
We offer the chance to do meaningful work in a collaborative, empowering culture—where you can be an agent of change.
Join us to tackle critical global challenges through high-impact work that matters.
Resilinc | Innovation with Purpose. Intelligence with Impact.
The
Digital Engagement Manager
will serve as the operational backbone of Resilinc’s scaled Digital Success model. Instead of meeting one-to-one with customers, you will leverage insights platforms, agentic automation, product telemetry, and digital journeys to influence customer outcomes across a wide segment.
You will use structured programs, predictive signals, automated messages, playbooks, and guided digital flows to engage customers across their lifecycle. Your work ensures that customers progress through onboarding, activate core capabilities, adopt high-value features, and build usage resilience.
You will partner closely with Digital Success, Supplier Success, Support, Academy, Product, and Operations to ensure a unified digital experience across all touchpoints.
What's in it for you?
At Resilinc, we’re fully remote, with plenty of opportunities to connect in person. We
provide a culture where ownership, purpose, technical growth and a voice in shaping impactful technology are at our core.
Oh, and the perks? Full-stack benefits for health, wealth and wellbeing to keep you thriving. Hit up your talent acquisition contact for a location-specific FAQ.
Curious to know more about us? Dive in at
www.resilinc.ai
More great news! Resilinc is backed by
Vista Equity Partners
If you are a person with a disability needing assistance with the application process please contact HR@resilinc.com.
